Instagram: On being the product: Update 5:13 pm ET — Instagram has just released a response in which they say, among other things, “Legal documents are easy to misinterpret,” and claim it’s all a misunderstanding.
I call BS. It’s easy to misinterpret a legal document, but the language of Instagram’s TOS was exemplary in its clarity.
If Instagram is backing down, that’s great. They should just say so, rather then blaming their customers for misunderstanding. And they should (quickly) release some equally clear legal language rectifying the situation. They’ve promised to “remove the language that raised the question.” Great, but what they’re doing now is just damage control until they release the new document. Let’s see it.